Privacy Policy

Redhill Service Centre LTD
Effective Date: 24/09/2025

1. Introduction

At Redhill Service Centre LTD, your privacy is important to us. This privacy policy outlines how we collect, use, store, and protect your personal data when you contact us, use our website, or visit our premises.

2. Who We Are

Redhill Service Centre LTD
240 Mansfield Road, Arnold, Nottingham, NG5 8JY
Tel: 01159 679 595
Email: redhillservicecentre@hotmail.co.uk

3. What Data We Collect

We may collect the following personal information:

• Your name

• Contact details (telephone number, email address)

• Vehicle details (make, model, registration number)

• Service or MOT booking information

• Payment details (if applicable)

• Any information you provide via email, phone, or website forms

4. How We Use Your Information

We use your information to:

• Arrange and manage appointments (MOTs, services, repairs)

• Respond to enquiries

• Provide estimates and invoices

• Send MOT reminders and service notifications

• Comply with legal obligations

• Improve our customer service

5. Data Storage & Security

Your personal information is stored securely. We take appropriate measures to protect it from unauthorised access, alteration, disclosure, or destruction. Only authorised staff have access to your data for service-related purposes.

6. Third Parties

We do not sell or share your data with third-party marketers. Your information may only be shared with trusted service providers (e.g. parts suppliers, payment processors) where necessary and under strict confidentiality.

7. Your Rights

You have the right to:

• Request access to your data

• Correct inaccurate or incomplete data

• Request deletion of your data (where applicable)

• Withdraw consent to receive communications

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website may use cookies to enhance user experience and track performance. You can manage or disable cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website and can be requested by contacting us directly.

10. Contact Us

If you have any questions about this privacy policy or your data, please contact us:

📍 Redhill Service Centre LTD, 240 Mansfield Road, Nottingham, NG5 8JY
📞 01159 679 595
📧 redhillservicecentre@hotmail.co.uk